A-level results not what you hoped for? Here's an 8 step guide to Clearing

For many students the big reveal of A-level results day can be a time of shock and upset.

That’s okay – have a cry, a cup of tea, a hug – but then it’s time to move on. Here's what to do if your results weren't quite what you hoped for:

1. Phone your first choice

If you’re only slightly short of the required grades, ring your first choice institution: they may still accept you, in which case, job done. If not, and you don’t want to retake or take a gap year, then get in front of a computer and have a phone to hand: you are now in Clearing.

2. Familiarise yourself with the system

Ideally, those with an inkling that their exams have not gone to plan will already have scanned the Clearing vacancies already listed on Ucas, be it a different course, a different institution or both. Jot down useful phone numbers, course codes, your Clearing number – which you can find on Track – your personal ID number as well as your GCSE and newly minted A-level results.

3. Prepare yourself for the phone calls

It’s worth noting a few points about your passion for your chosen subject and why you like this course in particular, and be ready to ask questions: about the course, the institution, student life, and what happens next. This is your crib sheet to get you through the telephone calls that are an essential feature of the Clearing rite of passage.

4. Pick up the phone to Clearing

(Photo: Matt Cardy/Getty Images)

The number to call is 0808 100 8000. Initially, you’ll speak to a member of the Clearing helpline team – often students with experience of Clearing themselves – to go through the nuts and bolts.

There may then be a phone interview with a lecturer: a bit nerve-wracking but not as bad as face-to-face interviews. Make notes: it’s easy to get muddled amid all the emotion.

5. Don’t commit unless you’re sure

If you’re given a verbal offer, express interest but don’t commit until you’ve had time to weigh your options. Logistics permitting, try to visit the university.

Lynn Grimes, director of student recruitment at London South Bank University, says:

Half of coming to university is feeling comfortable in the place.

It’s a dating agency: it has to be right for both partners or you will never be happy.

If a visit isn’t possible, try to speak to current students or check out forums such as The Student Room to get a feel for the place.

6. Look at the other factors of university life

Research living costs, facilities, work placement opportunities or trips abroad. Ask about what bursaries and scholarships are available, what textbooks are required, what student support is available.

7. Confirm your choice with Track

Found the perfect match? Add your Clearing choice on Track to confirm your place, complete loan paperwork and sort out accommodation: many universities reserve halls spaces for Clearing students.

8. Look forward to university

Most veterans say it all works out for the best. Marketing graduate Philip O’Neil almost didn’t apply until teachers encouraged him to make a late application through Clearing to Staffordshire University.

O’Neil, now 24 and a recruitment officer for the same uni, says:

I don’t know where my life would have gone if I hadn’t applied.

I go into schools to share my story and emphasise how important it is to keep your options open.

It’s the best thing I’ve ever done.

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