Netflix has revealed it is trialling a new warning to prevent password sharing, in a move which has angered users reliant on friends and family members’ accounts to access the streaming service.
The message, which has rolled out to a limited number of users in the last week, involves a verification process – asking them to confirm their identity by texting or emailing the account owner.
The option to “verify later” is also available.
In a statement, a Netflix spokesperson said: “This test is designed to help ensure that people using Netflix accounts are authorised to do so.”
According to GammaWire, the message displayed states that a viewer “[needs] your own account to keep watching” if they don’t live with the account owner.
The text echoes the wording from Netflix’s official terms of use, which states that content on the platform “may not be shared with individuals beyond your household”.
Account holders responded with fury at the site’s latest experiment, with Twitter users accusing the platform of being “greedy” and telling the company to “mind their own business”:
@PopCrave Raising prices, lack of decent content, and now sharing restrictions? The "screen limit" restriction is b… https://t.co/I7TTuP81Th— Bailey 🏳️🌈 (Taylor's Version) (@Bailey 🏳️🌈 (Taylor's Version)) 1615495414
@PopCrave Umm if I’m paying $13 a month I want to be able to share the password— 𝕒𝕝𝕝𝕪 |🎄 (@𝕒𝕝𝕝𝕪 |🎄) 1615495096
@PopCrave well they should just mind their business bc they already make millions— rey ³³³ (@rey ³³³) 1615495118
Others pointed out the very obvious fact that we’re currently in a pandemic:
@PopCrave tell them to uncrackdown wtf especially sense we’re in the middle of a pandemic @netflix— Alex⁷ ⁴ ⁵ ⁸ (@Alex⁷ ⁴ ⁵ ⁸) 1615497714
While it is only a test at this stage, users are already considering leaving the service – turning to rivals such as Disney+ or HBO Max – and warning that piracy could increase if the message is rolled out further:
@CultureCrave this why I’m really thinking about just cancelling netflix an bootlegging all their shit 💀 cause on t… https://t.co/pfytEndFKD— D.Alexander🤴🏿 (@D.Alexander🤴🏿) 1615497715
@CultureCrave This is how things get pirated. Also, how tf are the gonna know the difference between paying users l… https://t.co/RrmWZpEqls— Jessica Munguia (@Jessica Munguia) 1615498876
@PopCrave They're over, everybody knows it. Disney+ won the streaming wars 🤭🤭 https://t.co/43FVtJaOdn— Flopping iconically (@Flopping iconically) 1615495213
@PopCrave HBO MAX and Disney+ are looking cuter everyday https://t.co/qLZ7T0OuPI— JT|BDAY ERA 🥳🥳🥳🥳| 🇸🇱🇸🇱 (@JT|BDAY ERA 🥳🥳🥳🥳| 🇸🇱🇸🇱) 1615495995
@PopCrave This would be a huge mistake. People pay for the premium tiers to buy the necessary simultaneous streamin… https://t.co/25EnRkmLgz— TheTieForce (@TheTieForce) 1615495556
Netflix’s latest experiment comes despite its CEO previously saying said that password sharing is “something you have to learn to live with”.
In 2016, Reed Hastings said: “There’s so much legitimate password sharing – like you sharing with your spouse, with your kids .... so there’s no bright line, and we’re doing fine as is.
“We love people sharing Netflix whether they’re two people on a couch or 10 people on a couch. That’s a positive thing, not a negative thing.”